Terms of service

Effective Date: 10 November 2025

Welcome to getsupa.com, operated by SUPA GARMENTS LLC (“we,” “us,” “our,” or “SUPA Garments”). By accessing or purchasing from our website, you agree to these Terms & Conditions. Please read them carefully before using our site or placing an order.

If you do not agree to these terms, please do not use our website.

1. Company Information

SUPA GARMENTS LLC
Registered in New Jersey, United States
Website: https://getsupa.com
Email: help@getsupa.com

2. Use of Our Website

By using our website, you agree:

  • You are at least 18 years of age or using the website under the supervision of a parent or guardian.

  • You will not misuse the website, interfere with operations, or attempt unauthorized access.

  • You will provide accurate and up-to-date information when creating an account or placing an order.

We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion.

3. Products and Promotions

SUPA Garments specializes in medical scrubs and related apparel. From time to time, we may include free gifts, such as skincare or perfume items, as part of promotional campaigns.
These gift items are offered while supplies last and cannot be exchanged or returned for monetary value.

Promotional giveaways (including draws, such as the “100 Winner” promotion) are subject to specific eligibility conditions communicated during each campaign. SUPA Garments reserves the right to modify or cancel any promotion without notice.

4. Pricing and Payment

All prices are displayed in U.S. Dollars (USD).
We accept major credit cards and other payment methods shown at checkout.
Prices and availability are subject to change without notice.

In the event of a pricing error, we reserve the right to cancel or adjust orders to reflect the correct price.
Applicable sales tax will be calculated and added at checkout according to New Jersey and U.S. law.

5. Shipping Policy

We currently ship only within the United States.
Orders are typically processed within 2–3 business days. Shipping times may vary depending on carrier and destination.
We are not responsible for delays due to shipping carriers or unforeseen circumstances (e.g., weather, postal service disruptions).

6. Returns, Refunds, and Exchanges

We want you to love your purchase. If you’re not satisfied, you may request a return, refund, or store credit within 30 days of delivery, provided that:

  • The item is unworn, unwashed, and in original packaging

  • Proof of purchase is provided

Certain items (such as promotional gifts, sale items, or hygiene-related products) may not be eligible for return.
Return shipping costs are the responsibility of the customer unless the item arrived damaged or incorrect.

For full return instructions, contact us at help@getsupa.com.

7. Customer Accounts and Personal Data

When you create an account or make a purchase, we may collect your name, email address, phone number, and shipping details for order fulfillment and communication purposes.

We respect your privacy and handle all data according to our Privacy Policy.
By providing your contact information, you consent to receiving transactional and promotional communications (you may unsubscribe at any time).

8. Intellectual Property

All content on getsupa.com — including images, designs, logos, and text — is owned or licensed by SUPA Garments LLC.
You may not copy, reproduce, distribute, or exploit any material without written permission.

9. Limitation of Liability

To the fullest extent permitted by law, SUPA Garments LLC shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products.

All products are provided “as is” and “as available,” without warranties of any kind, except those required by law.

10. Governing Law

These Terms & Conditions are governed by the laws of the State of New Jersey, without regard to conflict of law principles.
Any disputes shall be resolved in the courts located in New Jersey, USA.

11. Changes to These Terms

We may update these Terms & Conditions at any time.
All changes will be posted on this page with an updated “Effective Date.”
Continued use of our site after changes indicates your acceptance of the revised terms.

12. Contact Us

If you have questions about these Terms & Conditions, please contact us at:
Email: help@getsupa.com
Business Name: SUPA GARMENTS LLC
Website: https://getsupa.com